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    Frequently Asked Questions

    Please read our FAQ before sending us a message.

    What are the delivery charges for orders from the Online Shop?

    We have two separate flat rates for shipping:

    $3 for small items like stickers and key-rings.

    $8.95 for large items e.g. apparel and  hats.

    Pickup “may” be arranged for customers in SEQ, subject to approval from B&H staff.

    Which payment methods are accepted in the Online Shop?

    Paypal is our primary payment gateway. We also allow you to use your credit card directly via the Stripe payment gateway.

    How long will delivery take?

    However long Australia Post take.

    How secure is shopping in the Online Shop? Is my data protected?

    Paypal and Stripe keep all the transaction data, we only get a confirmation that you have paid and where to ship the product to.

    All data is communicated to the payment gateways via SSL encryption.

    Do I receive an invoice for my order?

    Yes, but we aren’t registered for GST. We are just a social group of people helping members to get club merchandise.