Send us an email

    Frequently Asked Questions

    Please read our FAQ before sending us a message.

    We have two separate flat rates for shipping:

    $3 for small items like stickers and key-rings.

    $8.95 for large items e.g. apparel and  hats.

    Pickup “may” be arranged for customers in SEQ, subject to approval from B&H staff.

    Paypal is our primary payment gateway. We also allow you to use your credit card directly via the Stripe payment gateway.

    However long Australia Post take.

    Paypal and Stripe keep all the transaction data, we only get a confirmation that you have paid and where to ship the product to.

    All data is communicated to the payment gateways via SSL encryption.

    Yes, but we aren’t registered for GST. We are just a social group of people helping members to get club merchandise.